[harvey240902]

I am after some advice on where I stand on getting relacement wheels as kwik fit yesterday damaged all 4 wheels of mine when trying to fit tyres! They have tried today to get them refurbed but nobody will do them as they are split rims! The area manager is going to call me tomorrow! The way I see it they should replace the wheels at there cost! Each wheel is ?445 from vw, ouchhh!!!!!

 

[Carlos]

Gutted for you mate.

Hope that bunch of cowboys sort it ASAP!

 

[turbo paul]

idiots the lot of them you should have seen how they left my miltek! hopefully they will replace the wheels. what size are they? and why how did they damage them?

 

[GaryM]

Why on earth do people go to the likes of Kwik Fit??

 

[NikB]

I went to Kwik Fit for a puncture repair cos no-one else in the area could take the tyres off the 18" rims. Can't complain at the service I had.

 

[harvey240902]

Had no choice but use kwik fit as needed the tyres fitted on sunday and they were the only option! All 4 wheels have marks, scrapes and chunks missing from the tyre lever and the machine! I think someone will be in a whole lot of trouble when the area manager sees the wheels tomorrow and finds out the wheels will cost nearly ?2000 to replace! I am going to push for 4 new wheels!

 

[hz2921]

Definately push for new wheels mate,i,d be livid if they let an inexperienced monkey use the tyre machine , and then mess my wheels up, especially as i had to get them imported from America

 

[shtu]

The normal problem is that the part of the machine which guides the tyre can be locked in place so it doesn't touch the rim.

Lazy fitters don't bother locking it in place, and just it ride against the rim.

Frankly, I would have thought the branch manager would have taken one look at the wheels and put his best person on it, rather than the day release monkey?

 

[MadMatt]

Used to get tyres fitted to some wheels I had anodised gold. Had to watch the fitters like a hawk to make sure they did not damage.

Hope you get the money back for the wheels and you don't get the "can you prove the damage was caused by us" line.

 

[dubzter]

that sucks mate, hope things get sorted

 

[Tom R32]

I never use those monkeys - 9 times out of 10 they are total donkeys.

 

[harvey240902]

Getting 2 wheels refurbed by specialist for friday and other 2 only have minor marks so they say they did not do them! They are very hard to see and with my wife due to give birth any day I accepted them 2 wheels back as can't do with the hassle! To be honest them 2 wheels when tyres are fitted would be very hard to see the slight marks! Will be selling these grand prix wheels at the weekend then and would be willing to sell them for all four no tyres for ?350 which is not bad as they retal for ?448 each from vw! If anyone is interested I can provide photos!

 

[TouranMan]

Why should you have to settle for a refurb?? They were brand new!! I wouldn't be happy with that.

 

[harvey240902]

will see what the refurb is like first! If they are not mint then the wheels will be replaced!

 

[MattV5]

You bloody can!!

Those idiots recked my wheels and put scratches all down my car!

they had managed to knock the wheel alignment when fitting the new tyres and when i complained they put a monkey in the car to hold the wheel straight!!??!!

Whilst up on the ramp the biff was playing with the stereo, horn and windows and when the car came down off the ramp he failed to notice that his fellow monkey had not removed the alignment tools from the wheels.

He then promptly reversed the car causing them to flip up and scratch both sides of the car!

needless to say i was gobsmacked, lost the plot and vowed never to go back.

 

[rober_n]

Prestige or FAT wheels are especially good for refurbs.

?40 per wheel plus VAT plus tyre refitting.

I've only ever used Pro-tyre for tyres as they use plastic tools so curbing a rim is virtually impossible - they also price match with other outlets and guarantee to repair a rim if they curb it.

 

[Ricardo]

Kwikfit need to watched like hawks. Hope you get it sorted out mate. Demand new wheels its their male chicken up!

got local chain Tyre Spot to fit some to my Lotus, pointing out they check the jacking points etc, they were really careful although I stood over them. Some monkey came to help/look the manager sent him away to play with steelies []

 

[TouranMan]

How did you get on with the refurb Harvey?