Today, my front passenger window dropped . After reading on here I didn't panic as knew what the problem was and drove straight to Wayside VW in Milton Keynes. Obviously the service guys are off at the weekend and the guy I spoke to said that the Window regs could not be replaced free of charge unless under 3-year warranty. Mine's a '51 plate. Have VW changed their policy? Does anyone have a link to the thread I'm looking for?