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Go in and give them hell!! There is no way that your car will
have used up that amount of oil!!! My car's used up about
1/2litre of oil in the last 4000miles - coz of a leak, but the 18000
before that - I didn't lose any!! (not enough to register anyway!) And
my car's a diesel.

If you talk loud enough, questioning their service, when there's a lot
of potential customers about, you might get somewhere. That is,
after you've tried the diplomatic & polite method!
 
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