i was under the impresion that anything under warrenty was freeThat is so good of you to stick to your guns! I went to collect my car from VW Chiswick this morning for some warranty work (a glovebox light which they fitted after previously destroying it) and the drivers side front-seat pull handle which had come off in my hand (a common MkIV problem?) . Now tell me, if the car is still under warranty, should the repairs have been done for free? I argued this point and they told me they would not release the car until I paid the funds. So we reached a stale mate and for now they have taken my bank card details with a promise not to charge it and will sort the matter out on Monday.
~ Maxie [:S]
Maxie, gave Phil a call and am popping down to Chiswick VW on Monday for them to have a quick look at my driver's seat before saying how much it'd cost to repair - I said another dealership had quoted a whole base and this was unacceptable to me and that I was happy to repair it if I had thr relavant bits or if it wasn't expensive for them to do.That is so good of you to stick to your guns! I went to collect my car from VW Chiswick this morning
yes but I didnt buy the paint from the company i bought it from halfrauds so they are liable as far as i am concernedsurprised halfords paid out because it aint reallyyyyyy their fault. Paint was mixed exactly as it should have been and in the en, it turned out to be the company that supply the color cards and recipies that was at fault. Its really their fault!!!
maybe on a spray can of paint but not on a tin of pre-mixed car paint for proper spray gun useye but do they not put a sticker on the tin saying that you must test the paint first??? Therefore, as this was not done, they are not responsible for having to respray the whole section of bodywork as it should have only been a bit that was painted the wrong colour.