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Discussion Starter · #1 ·
Had to book car into get handbrake switch replaced as VW assistance only temporaily fixed the problem. Service manager was dour faced to say the least when i dropped it off.

Did i get a call to say it was ready.....nope....had to do that myself and they could not locate my car!!!! 10 mins later oh yes its ready come and collect it and we close in 15 mins.

I'm 10 mins away and no one can take me. My own boss gives me a run thankfully.

Well long story short, to fix the swich god only knows what they did as both doors now rattle badly and the top of the dash is one step away from getting a hammer through it with the new rattle its got.

Not only that there is hesitation now and at idle if you rev it, it dips then goes. bloody great.

and the performance has defo dropped. almost as if its pre remapp!!!!!!

Oh, and of course the obligatory scratch on the perfect paintwork.

Anyone know a good dealer in edinburgh? I just dont have the time or patience to go back as i would no doubt thump somebody.

i thought you were all kidding about problems with the dealers, its pathetic

oh, rant over lol
 

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Discussion Starter · #3 ·
technically there were 3 items to look at, whistling noise from passengers side ( forgot to look ), handbrake switch and door seal. fixed door seal for me also, u can guess the outcome there. now from excessive wind noise at 60ish, try 40-50ish.

ah, the joys of german. tell you one thing, the service i got from Ford with my mondy before this was excellent. guy even scratched it moving it in and they called me up to apolgise, offered to repair the whole bumper ( which was already scratched to bits ) and give me a courtesy car while it was being done. Great service. told them it was no worries though so they discounted the service instead heavily.

ce la vie
 

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Discussion Starter · #14 ·
olla

nope got the car down south as was quickest method for me even though was factory order, 2 weeks quicker and better price than up here, weird but true and they even delivered!!!

No, but dont even want to as yes i was a bit mouthy as was my baby if you like they damaged ( as a father this is baby no.2 lol ) and both get the same response.

But all sorted now, booked in monday and getting all sorted including silly wee things i never bothered with before but the chap said he may as well sort it all and would be happy to help.

Now thats service!! So thanks RED GTI200 for the tip and place.
 
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