I took the Mrs PD in this morning for it's yearly service.
The dealers were quick and efficient, but the comical list of 'extras' that they needed to do beggars belief.
No1.) Your front wipers need changing as they're not cleaning the screen properly.
The screen gets treated regularly with rain repellents, and the wipers were a million times better than the ones on the MK V gti I test drove minutes earlier with less than 3000 miles on it.
When challenged to show me why the wipers were inadequate, they changed their minds.
No2.) Your brake pads need doing all round. They won't make it to the next service.
Odd that as the cars done 37K on the original pads and the fronts have 7mm (new ones 12mm ish) on them and the rears 5mm (new ones 10mm ish)
No3.) Your brake fluid needs changing.
Really. Have you checked the boiling point of it? Didn't think so. Have you asked me if it's ever been changed? (it has)
No4.) They tried to charge me for windscreen washer fluid.
The bottle was full to overflowing when the car went in with a strong mix of fluid.
We must have used a bit when we tested the washers, so we topped it up.
So the 2cc's of water you used needed to be replaced by 2cc of washer fluid at ?4.99 did it.
Now I paid them ?230 for this service and I provided the oil. ?150 of this was labor to basically change the oil, and to inspect the car for tyre wear, brake pad wear etc, and then to lie to me that things are worn out that aren't
I'm going back tomorrow to get the 60K done on mine. I think I'm going to wear my 'do I look clucking stupid' T shirt.
The upside is they're lending me their GTI demo for the morning while mines serviced. Have to see if I can put 300 miles on it in 4 hours[}
]
Sales guy was actually pretty good, and new his stuff. Shame the same can't be said for the service manager.
The dealers were quick and efficient, but the comical list of 'extras' that they needed to do beggars belief.
No1.) Your front wipers need changing as they're not cleaning the screen properly.
The screen gets treated regularly with rain repellents, and the wipers were a million times better than the ones on the MK V gti I test drove minutes earlier with less than 3000 miles on it.
When challenged to show me why the wipers were inadequate, they changed their minds.
No2.) Your brake pads need doing all round. They won't make it to the next service.
Odd that as the cars done 37K on the original pads and the fronts have 7mm (new ones 12mm ish) on them and the rears 5mm (new ones 10mm ish)
No3.) Your brake fluid needs changing.
Really. Have you checked the boiling point of it? Didn't think so. Have you asked me if it's ever been changed? (it has)
No4.) They tried to charge me for windscreen washer fluid.
The bottle was full to overflowing when the car went in with a strong mix of fluid.
We must have used a bit when we tested the washers, so we topped it up.
So the 2cc's of water you used needed to be replaced by 2cc of washer fluid at ?4.99 did it.
Now I paid them ?230 for this service and I provided the oil. ?150 of this was labor to basically change the oil, and to inspect the car for tyre wear, brake pad wear etc, and then to lie to me that things are worn out that aren't
I'm going back tomorrow to get the 60K done on mine. I think I'm going to wear my 'do I look clucking stupid' T shirt.
The upside is they're lending me their GTI demo for the morning while mines serviced. Have to see if I can put 300 miles on it in 4 hours[}
]Sales guy was actually pretty good, and new his stuff. Shame the same can't be said for the service manager.
