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Can't get to site from normal dial-up.

3K views 36 replies 7 participants last post by  Richard W 
#1 ·
Since the change of server, I have not been able to get on to this site from my usual ntl dial-up. At first I just thought it must be off-line, but then noticed posts for the evening times when I logged on at work! Tonight, after failing to get on from ntl, I tried from a free dial-up number and got on - That's how I'm on now. So, any ideas why I can't get on from ntl? I've tried everything I can think of - deleting cookies, re-writing the address, using different links etc. Nothing works - I'm stuck now. Please help! [V]
 
#6 ·
Thanks Jon - you've at least proved I'm not alone with this. Well, back at home in Scarborough, on another PC with ntl dial-up and I've got the same problem again. There must be a lot of people out there with ntl dial-up who can't get back on. The screen tells me "Cannot find server or DNS Error". Does this mean anything to anybody? I know it's no good asking nt hell. [V]
 
#14 ·
Quote: posted by DBGTTDI on 23/10/2004 13:31:03

is the 70. a newly available ip range ? if so then NTL are probably still blocking the addys as invalid hence cannot resolve.

I think the same issue exists with Blueyonder as well now, every email sent from the forum to any @blueyonder addresses are being bounced - had over 500 undeliverable emails this weekend [B)]
 
#15 ·
access to site via blueyonder dial-up is fine from my access point, the e-mail servers may not be accepting 70. addys as valid. probably span filtering ?!?

What was the reason given for bouncing them ?

Also, just changed my e-mail in profile to the blueyonder one if you want to fire of another test.. - oops, just noticed that the blueyonder e-mail was previously used so can't re-set to it in profile.
 
#17 ·
putting on my support hat - I don't think anyone said they could ping the site, just that they saw the correct ip. Could be that they had 100% packet loss but will still be shown the correct destination address.

Same with tracert - they only said they got the same ip's not that the address resolved fully on both.

talk-tourque - have you still got the problem as foxy's last post suggests NTL are onto it.
 
#18 ·
Quote: posted by DBGTTDI on 25/10/2004 12:02:07

putting on my support hat - I don't think anyone said they could ping the site, just that they saw the correct ip. Could be that they had 100% packet loss but will still be shown the correct destination address.

Same with tracert - they only said they got the same ip's not that the address resolved fully on both.

This is exactly how I see it.

[legend]

talk-tourque - have you still got the problem as foxy's last post suggests NTL are onto it.

Haven't had chance to try on ntl today. What does CTRL>F5 do?
 
#19 ·
Quote: posted by DBGTTDI on 25/10/2004 11:20:31

access to site via blueyonder dial-up is fine from my access point, the e-mail servers may not be accepting 70. addys as valid. probably span filtering ?!?

What was the reason given for bouncing them ?

Also, just changed my e-mail in profile to the blueyonder one if you want to fire of another test.. - oops, just noticed that the blueyonder e-mail was previously used so can't re-set to it in profile.

All strangely seem to be 'deilvery delayed' errors... But I'm getting multiple copies of the same message.

Whats your address? As I'm getting different Blueyonder addresses bounced now.
 
#20 ·
Quote: posted by Foxy on 24/10/2004 17:34:05

Roger.......mine's working fine now and i didn't change anyhting!

CTRL>F5 and try again

Is there an alternative key in to CTRL>F5. I'm on my laptop down here in Lincoln and I don't think the function keys do the same. Anyway I've tried all combinations and, so far, nothing works. Technology meets brick wall. [V]
 
#21 ·
OK, In desperation, I have sent the following e-mail to ntl:-

"An internet site which I have been accessing frequently, for some time, has recently changed it's host. Since then, I can no longer get access. Some investigation, by myself and the website administrator, leads us to believe that ntl servers are rejecting the IP address of the site, as it is a new "70" series number. The website is www.uk-mkivs.net and it's IP address is 70.84.251.74 . Could you please check this out, and make any adjustments necessary, or let me know if you think the cause of my problem lies elsewhere."

I am NOT holding my breath!
 
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