Hiya mate, where about in Stoke are you? Had my Anni 6 weeks now, and trying hard to make sure I clean and wax (poor boys) my wheels once a week to keep the corrosion at bay! I know one day it will probably happen, but I have 12 months waranty and I intend on extending the warranty to make sure I don't have to shed out for anything major.
Who did you deal with at Lakeside? Matt Holden there is the best guy to deal with. There are 3 service people at Lakeside, Matt sits in the middle of a guy and a woman on the desk behind. He's been excellent helping me find the cause of a dash rattle problem I am having. Makes so much difference when people actually want to help you rather than trying to screw you out of ??'s all the time.
I actually work in Crewe and used the LC Charles in Crewe when my passenger window dropped.....Never again....I couldn't park properly and was worried about my car getting dinged by the delivery vans all over the place, phoned in the morning and it took them 3 hours to return my call (said they were busy,ended up just going there myself and there was no customers in sight!), they argued about my warranty and every other garage I've been to wash and hoover your car, they didnt bother. Just wasn't happy with their service full stop. so tip of the day! forgett LC Charles in Crewe, use Lakeside VW in Stoke if you can.
It was Matt who i dealt with and the womand behind was very helpful too, i was dead impressed with Lakeside and will recomend them to anyone! Im in Longton and have had me Anni all of 9 days, and managed to keep the missus out of it so far......sweet choice the PD150, what colour is yours?
Mine is Reflex silver, Only had mine 6 weeks, Love the car but had a few problems with it from new...
First the passenger window dropped, then the coolant expansion sensor failed on me BEEEEP STOP Check service manual, every bl**dy morning, now I have a dash rattle thats got worse as its got colder outside. Thought it was the cup holder but that got taken out and changed and the rattle was no different. Matt at Lakeside has looked at it properly and it seems some numpty has snapped a piece off the alu trim on the dash (the side bits your suposed to slide out), and we think it's that causing the rattle and/or the plastic carrier. So it's all got to come out and be looked at properly. Just trying to get Listers in Worcester (where I bought the car from) to pay for it out of good will. The guy I bought the car from is about as much use as a chocolate fire guard! now he's got the sale, he's shown no enthausiasm or good aftersales service to get the problems fixed. His only comment was 'well you got the car for a very good price Mr Lane, and its a very rare and popular car' which I think is pathetic. At the end of the day, I bought the car for the agreed price, fair and square...they should be giving me the same customer service, no matter what you buy whether it be an R32, a Polo or a Toureg. So although I've not been happy at all, atleast Lakeside seem bothered and are going some way to restoring my confidence in VW! Just want everything fixed so that I can actually enjoy owning my new car!
To be honest i aint had much luck either, i picked mine up from Arnold Clark in newcastle last friday, after driving about 300yards i noticed thick black smoke bellowing out of the back!! F&%K!! my power went too and i thaught it may have been the new cam belt they just put on, so it was there all weekend and it turnes out that it was the turbo pipe, now the exhaust bracket has snapped!! i know that they aint major problems but they're just annoying me! It gutted me to but from arnold clark but I'd been after an Anni for about 12 months so i bit the bullet. Lakeside were great though.
Much like you mate, I have been waiting too, and apart from the dash rattle, the other problems were fixed quickly and I do really love the car. but I think my next purchase will be from Lakeside without a doubt...wondering if VW will release a new Anniversary or a GTi Tdi with the new 2.0tdi 170bhp engine (as whats in the new Passat 170bhp sport). Or maybe stick one of the 2.5tdi audi engines in a golf
It is true, the old finnish was awsome, these ones are duller but dont look like the inside of a kettle like my corroded ones did. if you dont mind me asking how much is it costing you to get yours done?
Almatt Materials Technology Ltd, Wakefield (Yorkshire) 01924 267868 - they have a ball burnishing machine to replicate the original finish, but then the bake clear powdercoat onto the wheels which is really tough.
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